Terms of Service

1. Eligibility

You must be at least 13 years old to use Rakou.

If you are under the age of majority in your jurisdiction, you may only use the Service with permission from a parent or legal guardian. By using Rakou, you represent that you meet these requirements.

2. What Rakou Does

Rakou is golf practice with your phone. It lets you:

• swing your iPhone like a club, and play the shot that swing makes on the holes of a simulated golf course
• putt with the iPhone held flat between your palms
• film a swing, or pick one from your photo library, and get a reading of it
• follow drills, some of which play videos hosted on YouTube
• choose a public username
• send us feedback from inside the app

Rakou has no account and no sign-in. Your progress is stored on your device, and your purchases belong to your Apple ID.

3. Readings, the Simulated Game, and What Rakou Is Not

When you swing or putt, Rakou reads the motion of the phone in your hands: where the phone’s face pointed at impact, how fast your hands moved against your own usual swing, and your tempo. It does not measure a real club, a real ball, your swing path or your clubhead speed. The ball, its flight and the course are simulated, and distances in the game are estimates.

Readings of a filmed swing depend on camera angle, lighting, framing and your device, and may not be accurate for every person or every swing.

Rakou is a practice tool. It is not, and does not replace:

• coaching or lessons from a golf professional
• medical, physiotherapy or fitness advice
• a measurement of how a real club or ball would behave

We make no promise that using Rakou will improve your golf, your scores or your fitness.

4. Safety and Your Phone

Rakou asks you to swing your phone. You are responsible for doing that safely, and for your phone and your surroundings while you do.

• use a case, and keep a firm grip on the phone
• clear the space around you of people, pets, screens and anything breakable
• start with slow swings, and never swing faster than your grip can hold
• stop if you feel pain, and check with a doctor before exercising if you have a medical condition

To the extent the law allows, Rakou is not responsible for injury, for damage to your phone or to other property, or for any other loss that results from swinging your phone or practising with the Service.

5. Camera, Photos and Motion

Some features need your camera, the swing videos you choose from your photo library, or your phone’s motion sensors. Rakou uses them only to provide those features, and you can turn camera and photo access off at any time in your device settings, though some features will then stop working. How we handle that information is described in our Privacy Policy, which also governs your use of Rakou.

6. Usernames

A username is public and unique. You can change it once a week. You must not choose a name that:

• is offensive, abusive or hateful
• impersonates another person, or Rakou
• infringes someone else’s trademark or other rights

We may refuse a name, keep some names reserved, and remove or change a name that breaks these rules.

7. Subscriptions and Purchases

Rakou offers auto-renewing subscriptions and a one-time lifetime purchase. Current plans and prices are shown in the app before you buy, in your local currency, as supplied by the App Store. All purchases are made through Apple.

• Payment is charged to your Apple ID account at confirmation of purchase.
• Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours prior to the end of the current period, at the price shown for your plan.
• You can manage or cancel your subscription in your Apple ID account settings after purchase.

Free trials. Where a free trial is offered, it is available to eligible new subscribers only, as determined by the App Store. The paid period begins when the trial ends unless you cancel at least 24 hours before that point. Any unused portion of a free trial is forfeited if you purchase a subscription during the trial period.

Offers. We sometimes offer a plan at a reduced price, for example through an offer code or an offer shown in the app. Each offer has its own terms, shown before you accept it, and may be limited to certain players.

Lifetime. A lifetime purchase is a one-time payment for access for as long as we offer the app. It does not renew. If you switch from a subscription to lifetime, cancel the subscription in your Apple ID settings so it does not renew.

Restoring purchases. Because Rakou has no account, your access follows your Apple ID. On a new device, sign in with the same Apple ID and use Restore in the app.

Refunds. Purchases are processed by Apple, and refund requests are handled by Apple under its own policies. We cannot issue refunds directly.

Changes. We may change prices, plans and the features a plan includes. A price change to an existing subscription is handled by the App Store, which will ask for your consent where required.

We may give some players access without charge, for example players who joined before Rakou was paid. Deleting the app, or using Reset everything in the app, does not cancel a subscription.

8. Your Content and Feedback

The swings you film or upload are yours. They are kept on your device and we claim no rights to them. You are responsible for anything you film, including having the consent of anyone who appears in it.

If you send us feedback or suggestions, we may use them to improve Rakou without owing you anything for them.

9. Acceptable Use

You agree not to:

• misuse the Service, or use it for anything unlawful or harmful
• interfere with Rakou’s systems or infrastructure
• reverse engineer the app or attempt to access its source code
• tamper with readings, scores or purchases, or try to get paid features without paying
• scrape, copy or redistribute Rakou content without permission
• upload malicious code or harmful material

We may suspend or end access for misuse of the Service.

10. Intellectual Property

Rakou and its content, course and hole designs, software, branding and interfaces are owned by Rakou or its licensors and are protected by intellectual property laws. Using Rakou does not give you ownership of any of them.

11. Third-Party Services

Rakou relies on other companies to work, including Apple and RevenueCat for purchases, PostHog for analytics, AppsFlyer for advertising attribution, YouTube for drill videos, and cloud hosting providers. Your use of their services may also be subject to their own terms and policies, and we are not responsible for their services or for interruptions they cause.

12. Changes to the Service

We may add, change, suspend or remove parts of the Service at any time. We do not promise that the Service will be uninterrupted or free of errors.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAKOU DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY AND RELIABILITY. WE DO NOT WARRANT THAT READINGS, SCORES OR SIMULATED RESULTS WILL BE ACCURATE, OR THAT THE SERVICE WILL ALWAYS BE AVAILABLE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAKOU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING LOSS OF DATA, INJURY, DAMAGE TO YOUR DEVICE OR OTHER PROPERTY, AND LOSS OF PROFITS.

Some jurisdictions do not allow these exclusions, so some of them may not apply to you. Nothing in these Terms limits rights you have under consumer protection law that cannot be limited.

15. Termination

You may stop using Rakou at any time. We may suspend or end your access if you break these Terms, misuse the Service, or create risk for Rakou or other players. Ending access does not by itself cancel a subscription; cancel it in your Apple ID settings.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms from time to time and will post the new version here with a new effective date. Continuing to use Rakou after a change takes effect means you accept it.

18. Contact

If you have any questions about these Terms, please contact:

RAKOU INC.
8 The Green, Ste R
Dover, DE 19901
Email: hello@rakou.app